We could tell you how great we are, but our customers do it better. Here’s what they have to say:
Zack was very friendly and professional did our plumbing inspection and recommended a preventive fix. It was a good call he did the repair quickly. I like being pro active and not reactive when it would cost ten times more. Good job Zack Nick was ...here and flushed my water heater. Replaced the ionizing rod. Ready to go for another year. The Brazil team are friendly, working especially safe due to this virus. Trucks are well stocked with parts. Good job Nick and thanks.
Overall experience was great, Aneese is awesome to work with!
I had an ac unit go out and needed to have it replaced. The rep tried to sell me a 12K unit/plan which is way more than I was comfortable spending. After getting the cost down to 8K which I thought was more reasonable, I agreed to the terms. What I ...didn't realize is George Brazil sold me on replacing my air handler in the attic as well even though there was nothing ever diagnosed being wrong with it. The AC unit replacement was all I needed which would have cost me much less than what they lead me to believe I needed. I will never use this company ever again.
Jason R fixed our bathroom shut off values and replaces our faucets, he was on time efficient, professional, and his people skills were outstanding. All of George brazil's tech are top notch but Jason R is way above top notch. what a impressive young ...man. he is truly a 5 Star Employee
Ernesto was great!
At 1:00 in the morning, Ernesto promptly came to my house promptly and quickly took care of my plumbing problem.
My overflow was plugged and water was seeping through the wall. I had purchased a Service warranty and they came out same day (117 BTW)and when I tried to pay the fee he asked what service I was in and said you owe nothing thanks for your service. He was ...also a Marine. Thank you!!! Geoff
I have had nothing but problems with this company, their lack of concern and follow through is terrible
I have been a platinum lifetime member for the last 15 years with this company. Ever since they sold the divisions it has gone way down hill I had both plumbing and electric out a few weeks back for my annual inspections. The electrician quoted me some ...prices for gfi and to replace a ac outlet no problem except he quoted me the wrong price and I didn't find out until the work was done not professional but OK. The plumber was a complete disaster he wouldn't even touch my running toilet and gave me a line "we don't stock parts for those toilets and you will have to buy the part yourself and then have us come back out to install it @395$ and we do not warranty the work like what? He then tells me he will send me a email with the estimates and for some other work that I needed done never received it most unprofessional company and experience I have ever had with this company would not recommend and will never use again! The AC department of George Brazil is great you know why because they aren't apart of this company anymore for good reason!
Job done very well and service tech professional, pleasant and very able to perform and complete all jobs performed.
Great job, short wait time
We had a plumbing urgent issue (not an emergency, but still pressing) our water pressure kept dropping to nothing randomly and sometimes just completely stopping. They scheduled is quickly, were prompt, and diagnosed the issue right away and had it fixed ...within a free hours. They work they did was better than necessary, they added a few little bells and whistles while plumbing a new fixture and checked everything while there. I've never used George Brazil before, but I will always use them in the future. 10/10!
Had a rubber gasket of some sort wedged in newly installed toilet drain. Was totally stuck and camera showed location but would not budge. Jesse would not give up. I thought we were going to have to tear out the floor or ceiling downstairs to get to ...drain, but through his perseverance-and patience he was able to remove it. I highly recommend George Brazil Plumbing and especially their Drain specialist Jesse Barragan!
Great job. Very friendly
They did not give me a price over the phone for draining a pipe. Sure enough for snaking a pipe they wanted to charge $350. No thanks, waste of time.
Great people and great attitude
This is my first time going with this company and I and my husband would just like to say we were number one impressed with the old fashion customer service that we all love...very friendly cheerful and in this heat that’s something...Brad and Mike ...worked great together & were very concerned and respectful regarding the Covid-19 ...I’m so glad we decided to go with them...their professionalism was outstanding! Thanks again your company made a stressful situation ...un stressful
George brazil is the only company I trust. They back up their work 110% I am extremely pleased.
We realized we had a leak with our water heater system. It was after 10 pm. We called George Brazil and they had a professional here within 30 min. Mike was great, very personable and knowledgeable. He was able to repair and replace and was done ...within less than an hour. Yes, we had to pay an after hours fee, but would have had to stay up all night to drain the bucket if not done this evening. Well worth the fee. Thank you, Mike!!
Ernesto, very nice and very up to date on installing our new water heater to code. Excellent workmanship on the plumbing and soldering. Work area was left in a clean condition.
My plumbing technician Brad was professional, knowledgeable and gave quality 5 star customer service! Pleasantly surprised and will utilize this company in the future.
Called for HVAC service at my dad's house while he was in the hospital. Refused to look at the unit without the owner or a POA present. Very frustrating. Found prompt and honest service from a competitor.
This company is awesome. Thank you for making my plumbing issue painless.
George Brazil sent Brad Dahl to take care of our plumbing issues. He was so thorough and professional, that we will refer him to others. He took care of everything on our list and answered all our questions. He does quality work. We are very pleased.
Rose was very through and helpful in a professional way, She did not leave us with out cool air when we had high heat, and had to wait for are new a/c.
Called to get an estimate and received same day service. Brad was courtesy and gave me an exact breakdown of what was going happen with the replacement of my water heater. Once the job was complete Invoice and photos were promptly emailed. Even took the ...time to check make a quick adjustment another plumbing concern I had after installation of the hot water heater.
Tom and Daniel were dispatched to my house to fix a leak. THEY WERE EXCEPTIONAL! Service was excellent. I had called another company early in the day and was told the technician refused to go underneath my house to fix the leak. These guys did not have ...a problem! Can not say enough!
The technician that came out to fix our clogged main line was awesome. He was friendly, and went the extra mile for us to solve our clog. He let my 3 year old son help, too! He was so kind and professional.
the person that came to my house was on time, and very professional, also look like the picture presented before he arrived. they fixed my problem is short time due to talking with me on what has happen.
I am continually impressed with George Brazil. Situation: garbage disposal leaking out the bottom on a Friday night (Company coming to stay for the weekend). Home warranty has it covered; however, third party cannot come until Monday some time. ...Authorization to use George Brazil from the home warranty company. They were here within 25 minutes on a Friday night. DJ hooked up the new garbage disposal within 45 minutes. As far as I am concerned DJ and the team need a raise! What an amazing experience. Thank you, thank you, thank you! Dan
The service provided by my technician Alec was the best experience I've ever had from professionalism, honest, timely and service done right. I was dealing with a special situation with my city and he made sure to handle all the calls to inspector made ...arrangements needed to help my process move quickly. Greatest experience ever!!!! Thank you ☺️
Excellent experience from start to finish - our technician Brad was one of the best people we've ever had work on our house, we trusted him completely and he was super kind and knowledgable during a really tough time with the problems in our house. ...Thanks!
Same day outstanding service. Quality workmanship. Very friendly and knowledgeable technician.
Technician, Zach, was very professional, knowledgeable,, neat and polite. His workmanship was top notch. We were very happy with the results of his work.
Mike is EXCELLENT! Very professional, friendly and knowledgeable. A true asset to the company!
Larry Booher, our plumber did an amazing job. He clarified any questions and concerns we had. He really helped us out! I would recommend this company. Most of all, I would highly recommend you asking for Larry as your plumber!
They'll do good work but gouge you worse than you'll ever understand. I had a grinder pump and check valve replaced by them 2 years ago, spent about 3k doing so. Started having issues recently and called them out to be told warranty was only one ...year. OK great. Turns out the check valve broke and needed to be replaced. They quote me $675 to replace it. I told them that is absolutely crazy, it was your work, paid all this money, yadayadayada. OK, come back with $50, best price. Told them no way, the dude was super cool and told me where I needed to go to get the part and how to put it in. I picked it up today, and literally replaced myself, no experience, in 5 minutes. Part cost $33. They wanted to charge me $600+ for 5 minutes of work, after having just charged me 3k 2 years ago. I will never trust these guys again, and you shouldn't either. Only went to 2 stars because the guy was cool and showed me what to do.
Tom and Daniel were very professional and a pleasure to deal with. They gave me a good quote and that's what I paid. They even took away my old water heater for me. Would recommend George Brazil to everyone.
High marks for George Brazil and my technician Alec! I called them at 8:00 this morning for a quote on a small electrical job and Alec arrived an hour later. Prompt and professional, eager to help in any way. I will definitely call them for all my A/C, ...electrical and plumbing needs!
Needed a toilet replaced and they came on time, clean and professional. What else do you want from a company. 100% excellent.
Very quick response time!
Duane was absolutely wonderful. He explained all of the details and helped.us make an informed decision about the best repair for us. He worked efficiently and clean and did a fantastic job keeping us posted throughout the install. Definitely recommend ...this company to others.
I called the same day and they quickly sent someone out right away to check on my problem. I was surprised at how communicative they were through out the day on when the tech would be out to the house which I appreciated. Once the tech arrived which ...again was on time he was polite and very knowledgable. The tech did not try to nickle and dime us which another place we recently got a quote from did. I was very pleased with the honest and valuable work this company does. I will definitely be recommending this company to friends and family and use for future home repairs. Thank you all again!!
Ernesto Jimenez just left our house after being here for several hours and may I say he did an OUTSTANDING job---he was very nice and professional as well--nice guy to talk to and he had all the info on whatever I asked of him--would recommend him ...anytime and hope to have him back--THANKS
Our plumber was very helpful and sincere every step of the way. Our water heater failed on a Saturday and that same day he was able to diagnose the problem, replace the water heater, and direct us to the next steps we need to take. Duane was one of the ...best plumbers I’ve dealt with and we will most certainly use George Brazil for any future problems or needs in our house.
Very professional and timely in dealing with customers. Have used for a couple years and highly recommend them. Local business with local interests.
Jesse B. is the consummate professional as well as a personable man. He was extremely thorough in his explanation of the various possibilities creating my drain issues. He went to work on the drain and was finished within a very short time, leaving the ...job site cleaner than he found it. It is refreshing to find these qualities today, and I wholeheartedly endorse him to all! Thank you, Jesse, for your customer service!
All four gentlemen who worked on our house did a great job. John , Tom , Brad and Jason
I would never recommend this company. Had them out twice. While the tech did an a great job diagnosing the problem with my heat pump, the prices he quoted to do simple repairs were outrageous! 1st time he diagnosed a bad thermostat. Quoted $200 for ...the same thermostat Home Depot sells for $22.00. 2 nd time he found a broken wire. He quoted $391 to splice with a $.20 cent wire nut! Obviously out to rip you off while claiming to have awards for being an ethical company.
After dealing with a clogged kitchen sink for at least the 4th time this year, I called a different plumber, George Brazil. I was able to have someone answer my call after 7pm and set up an appointment for me the next day. I received a call to let me ...know the plumber was on the way. I then received a text and an email with the plumber’s picture so I would know who would be entering my home. Larry arrived and asked questions after I described the issue to pinpoint what the problem could be. He discussed with me the options and showed me the cost of each. We began with the most conservative approach but the drain was still a problem after he did things to ensure it would stay open. When I decided to go ahead with the hydrojetting, he was able to get the necessary equipment and help in less than an hour. The clog was difficult and tough to resolve for a few reasons, but Larry kept working on it and then double and triple checked to make sure this flow would remain. It was clear by the camera footage, I saw that the previous plumber had not done the hydrojetting I had previously paid for. Larry treated our home as he would want someone to treat him. I am grateful that George Brazil and Larry were able to help with a long term problem. I have already deleted the other plumber from my phone and would recommend George Brazil to anyone.
so professional and thorough ... didn't think service like this existed anymore. i was impressed enough that I signed up for a membership.
My technician was so helpful and knowledgeable. He fixed the issue completely and kept me informed every step of the way.
Toilet supply line cracked, and emergency shut off valve turned but wouldn't shut the water off, flooding the bathroom! Got the water main off with a wrench. Within an hour George Brazil sent Clark out who was very friendly and fast. Even hooked up ...the bidet for free. The receptionist was extremely courteous and helpful too. Would definitely recommend!
They came out and inspected my plumbing. As I knew the hot water heater needed to be replaced. Did put in all new plumbing . Did it all in one day. Expensive but I have peace of mind.
Do not use George Brazil. Extreme price gouging. They wanted to charge almost 500 to swap out bathroom sink faucet which we supplied! They replaced our old ac unit years ago, but they will never get any more business from us. Obscenely over ...priced.....look elsewhere
In a time when service excellence is a rare commodity, my experience with George Brazil was exceptional. Tom and Daniel not only took care if the issue on which I called, they also evaluated my plumbing needs and provided knowledgeable advice on ...options for my home. They were genuinely committed to my total satisfaction. Thanks to both gentlemen, and to the Company for employing such high quality individuals.
Adam was absolutly great & the updates from the office was above the normal response from other businesses
Great service and work and very polite/through.
George Brazil, is good company very helpful explained very step of the job @ installing my new hot water heater they where there on time completed the job on time good quality work i would recommend them to anyone
Excellent job! Excellent customer service! This was our first time using George Brazil plumbing services. (We use them for AC) Adam and his assistant were so informative, friendly and patient. It was 10:00 at night and the repair was outside with minimal ...lighting but, they managed to get the job done without any problems. I would highly recommend their services.
Had to get an emergency fix on a shower leak that required the entire house to have water off. I provided the parts and it took less than two hours. Almost $1000 for this service. If service was after 7pm it added an extra $125 and of course tech came at ...7pm exactly. Had to get water restored so you got me. Congrats. Tech was pleasant and did a good job. It's all about the value.
Friendly, knowledgeable and professional. Would definitely recommend 5 stars.
Very knowledgeable and professionally did a good job. Very satisfying with the service and very reasonable price for the job that was done. Thumbs up !
Brad and David did a great job, they were honest about everything.... explained everything why, how and prices ( we all know how that $$ works 😅😅), very professional, I really like the services and the two people that they sent... thank you guys ...for being great!!!!!
I had a new hot water heater installed 3/8/16 at my residence. It cost $1,487.82. I was told with my membership discount, it would be covered with warrantee for 6 years. In October of 2019 it blew up and I had to call them to fix it. Then I was ...handed a bill for $380.95. I asked about the warrantee and was told the charge was for labor. In January of 2020 the tank blew up again. I called G Brazil and was quoted an amount of more than $800.00. I asked what happened to the warrantee and was told the tank would be replaced (at their loss) but the labor to replace it would be almost $900.00. I was outraged and told them I would not do business with their company again. So I called Lawson Family Plumbing and they replaced the tank for $1,083.73. This was done with a warrantee of 6 years and would include the service. Be careful who you call for your plumbing services.
I’ve used George Brazil for plumbing, electrical, and heating/AC for over 20 years. Always have a fantastic experience with them and recommend them to everyone I meet.