We could tell you how great we are, but our customers do it better. Here’s what they have to say:
Prompt, polite, knowledgeable, and friendly - he explained new equipment and went over all the paperwork in detail. I have used George Brazil (electrical and HVAC) for a number of years and have only had positive interactions with all employees - ...including those in the office who handle calls.
This was a plumbing inspection. Duane was very thorough. Was very knowledgeable and extremely courteous. He explained things very well and made estimates for future repairs. I will request him in the future.
VERY satisfied with this company. Our last 2 water bills have been over $100 and there's currently only 1 person living in my home. I called the city of Phoenix and they said sorry you need to call a plumber. I friend recommended Spencer and I reached ...out. He was kind enough to inform me that my needs were out his personal knowledge experience but if I called the main number the dispatcher would send the best person for the job. Scheduling was a breeze and DJ was at my house the next day earlier than expected (which was awesome!) He was extremely professional, knowledgeable, and reasonable. He fixed what was needed and also showed me other areas that will need attention in the future in order to avoid major disasters (my water heater). He wasn’t pushy or looking for a huge sale which I appreciate. I will definitely call back for my water heater when we are ready and will 100% recommend George Brazil to others
I purchased a new AC units it was during a hot time during the summer where was over 100° outside and my house inside was 100°. Garrett and the young men that installed the unit were great and very personable. I was told I would get reimbursed for two ...nights hotel accommodations $254 because I couldn't stay in the house for two nights until the unit got installed. I'm was told I would get reimbursed I never received the first check so they said they were going to cancel it and issue a new one it's going on two months now and I still haven't seen it so I'm questioning the credibility of the accounting office you would think after spending $12,000 on a unit I would receive my reimbursement but still have not very disappointed in the offices practice.
We had a backed up drain from our washing machine. The night before the drain was backed up. When the technician came he was able to run water down our drain without issue. Didn't offer to snake or camera our drain to see if there was something in the ...drain, just ran water down it. The next day when we hooked up our washer it immediately backed up again. When I called the office to see if there was anything they can do they wanted to charge us for a separate visit rather than fix the issue they didn't even try to identify.
Jason Ream from George Brazil came on time and was very friendly and professional. The work was more involved than I expected and Jason looked for a discount he could apply. The work he did looked great and I appreciated the advise to paint the copper ...areas. This is the second time I have used George Brazil, they always do a great job. Thank you Jason.
Kyle was very pleasant, helpful and professional. I was very pleased with the work done.
Rinalldo was so pleasant to work with. He understood my situation and worked with me to resolve my clogged drain. He even provided me with helpful maintenance hints. He had my best interest as his first priority. Thank you Rinalldo . Your very much ...appreciated!
Excellent service Bryan was my tech. Very knowledgeable.
They made good on their warranty. But, ended up coming out 3 different times. Long story but we are all good now! Their affiliate Rocky Mtn. Restoration charged us $3k for industrial Fans that they left on the premises without consent.