Dispatcher and Customer Service Representatives

Job Description

We are currently seeking an individual with experience in Dispatching of Plumbing or Electrical Service & Repair Technicians.

This is a full time position. A 40 hour work week is typical. Weekend work is likely required.

A complete benefits package is offered (after 90 days) which includes Health, Life, Disability and Dental Insurance, 401k, paid holidays and sick pay.


  • Answering In-bound calls for Plumbing and Electrical repair calls.
  • Develop professional telephone etiquette, pleasant voice.
  • Providing exceptional customer service to our clients at all times
  • Customer follow-up to determine satisfaction levels
  • Schedule and dispatch service technicians to customers homes/businesses
  • Clerical, filing and other office duties

Our call center is located in Phoenix off of  I-10 @ 40th Street, just south of the Phoenix Airport.

George Brazil Services is a Drug Free and Smoke Free Workplace
**You must have a clear 3 year MVD record, and be able to pass background check and drug testing.**

Job Requirements 

  • High School diploma or equivalent
  • Minimum 3 years of customer service call center experience
  • Minimum 2 years of dispatching experience
  • Must be familiar with Microsoft Office software including Word and Excel.
  • Willing to work weekends on a regular basis
  • Bilingual a plus

* MUST BRING IN CURRENT 3-year driving record *